Return and Refund

At Husnain Traders, we want you to love what you order. If something isn't right, we're here to help. This policy explains how returns, exchanges, and refunds work for purchases made on husnaintraders.com.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• Request submitted within 7 days of the delivery date
• Item is unused, unopened, and in its original packaging with all seals intact
• Item is not a final sale, clearance, or otherwise marked as non-returnable
• Proof of purchase (order number or receipt) is provided

Due to the nature of fragrance and body care products, we are unable to accept returns on items that have been opened, used, or have a broken seal, for hygiene and safety reasons — unless the item arrived damaged or defective.

2. Non-Returnable Items

The following items cannot be returned or refunded:

• Opened or used fragrances, body care products, or deodorants
• Items marked as "Final Sale" or purchased during clearance promotions
• Gift sets with any component opened or missing
• Products damaged due to misuse after delivery

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item. We will arrange a replacement or full refund at no additional cost to you.

4. How to Start a Return

To initiate a return, please follow these steps:

• Contact our customer support team at info@husnaintraders.com or call +1 (307) 430-1573 with your order number
• Our team will review your request and provide return instructions, including the return address
• Pack the item securely in its original packaging
• Ship the item back to us using a trackable shipping method

Customers are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect item).

5. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days. Please note that your bank or credit card provider may take additional time to post the refund to your account.

6. Exchanges

If you'd like to exchange an item for a different product, please contact our support team. Exchanges are subject to product availability and must meet the same eligibility conditions as returns.

7. Order Cancellations

Orders can be cancelled free of charge before they have shipped. Once an order has been processed for shipping, it can no longer be cancelled and must follow the standard return process upon delivery.

8. Late or Missing Refunds

If you haven't received a refund within the expected timeframe, please first check your bank account again, then contact your credit card company — it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us at info@husnaintraders.com.

9. Contact Us

If you have any questions about our Return & Refund Policy, please reach out: